• Fragrances  (Perfume , Attar etc) are non returnable or exchangeable products.
• We do not accept any return , exchange or cancellation request once the order is placed.

• For Failed Online Transactions,  Refunds are automatically processed to source account and might take up to 7 working days ( Totally depends on banks )

• Customer have to pay the shipping charges in the following cases

1. If any information like mob no., address , pincodeor any other required details which is essential to deliver the product by a courier company is not provided by a customer or insufficient information was provided due to which parcel gets returned to us. In that case, customers will be liabel to pay forward & backward shipping charges of the shipment
2. If the customer was not available to receive the parcel or they cancel the order at the time of delivery, in that case, the customer will be liable to pay forward & backward shipping charges.

• Replacement will only be accepted if products received are damaged/ defective.

Note:-Damage/Defective reports are to be made within 48 hrs of receiving the parcel.